Privacy Policy
Privacy Policy Snooze Club
About Our Privacy Policy
Snooze Club values your privacy. We only process data that we need for (improving) our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided through it by Snooze Club. The effective date of these terms is 10/29/2024, and all previous versions will become invalid when a new version is published. This privacy policy describes which data we collect about you, how we use it, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our privacy officer. You will find the contact details at the end of this policy.
Data Processing
Below, you can read how we process your data, where it is stored, what security measures we use, and who has access to the data.
E-commerce Software
MyOnlineStore
Our webshop is developed using MyOnlineStore software. The personal data you provide to us for our services is shared with this provider. MyOnlineStore has access to your data to provide technical support but will never use it for other purposes. Based on the agreement we have with them, MyOnlineStore is required to take appropriate security measures. MyOnlineStore uses cookies to collect technical information regarding your use of the software, but no personal data is collected or stored.
Web Hosting
MijnDomein
We use web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, it may collect metadata about the use of the services, which does not include personal data. MijnDomein has implemented appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. It is bound by a confidentiality agreement under our contract.
MijnDomein (Email Services)
We use MijnDomein for our business email communications. This provider has implemented appropriate technical and organizational measures to prevent the misuse, loss, and corruption of both your and our data. MijnDomein does not have access to our mailbox, and we handle all our email communications confidentially.
Payment Processors
Klarna
For processing payments in our webshop, we use Klarna’s platform. Klarna processes your name, address, and payment details, such as your bank account or credit card number. Klarna has implemented technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to improve its services and may share (anonymized) data with third parties for this purpose. In case of a deferred payment request (credit facility), Klarna shares personal data and financial information with credit rating agencies. All safeguards regarding personal data protection also apply to Klarna’s services provided by third parties. Klarna does not store your data longer than legally permitted.
Shopify Payments
For processing payments, we use the Shopify Payments platform. Shopify Payments processes your name, address, and payment details, such as your bank account or credit card number. Shopify Payments has implemented security measures to protect your personal data. It reserves the right to use your data to improve its services and may share (anonymized) data with third parties for this purpose. In the case of a deferred payment request, Shopify Payments may share financial data with credit rating agencies. All previously mentioned safeguards regarding personal data protection also apply to Shopify Payments services provided by third parties. Shopify Payments does not store your data longer than legally permitted.
Reviews
WebwinkelKeur
We collect reviews via WebwinkelKeur. If you leave a review through WebwinkelKeur, you must provide a name and email address. WebwinkelKeur shares this data with us to link the review to your order. In some cases, WebwinkelKeur may contact you for clarification. If we invite you to leave a review, we share your name and email address with WebwinkelKeur, which only uses this data for review requests. WebwinkelKeur has implemented security measures to protect your personal data. It may use third parties for service delivery, for which we have given permission. The safeguards regarding personal data protection also apply to these third parties.
Shipping and Logistics
PostNL
When you place an order, we must deliver your package. We use PostNL for deliveries and share your name, address, and location data with them. PostNL only uses this information to fulfill the agreement. If PostNL uses subcontractors, they may also receive your data.
DHL
For deliveries, we use DHL’s services. Your name, address, and location data are shared with DHL to complete your order. DHL only uses this information for delivery purposes. If DHL uses subcontractors, they may also receive your data.
Billing and Accounting
External Sales Channels
Bol.com
We sell some of our products through Bol.com. When you place an order via Bol.com, it shares your order and personal data with us to process the order. We handle this information confidentially and have taken security measures to protect your data from loss and unauthorized use.
Purpose of Data Processing
General Purpose of Processing
We only use your data for our services, meaning that data processing is always directly related to your order. We do not use your data for marketing. If we need to contact you for other reasons, we will explicitly request your consent. Your data is not shared with third parties except when necessary for bookkeeping or administrative obligations. These third parties are bound by confidentiality agreements.
Automatically Collected Data
Our website automatically collects data to improve our services. This includes your IP address, web browser, and operating system. These data are not personal.
Retention Periods
We store your data as long as you are our customer. If you indicate that you no longer wish to use our services, we will delete your data. We also delete data two years after your last contact or transaction unless legally required otherwise. In compliance with legal obligations, we must retain invoices containing personal data for the legally required period. However, employees will no longer have access to your profile or related documents.
Your Rights
Right of Access
You have the right to view the data we process about you. You can request a copy of your data by contacting our privacy officer.
Right to Rectification
You have the right to have incorrect or outdated data corrected. You can request an update from our privacy officer.
Right to Restriction of Processing
You have the right to request that we limit the processing of your personal data. If your request is approved, we will stop processing your data until you lift the restriction.
Right to Data Portability
You have the right to transfer your data to another party. Upon request, we will provide you with a copy of all your data.
Right to Object
You have the right to object to the processing of your data by Snooze Club. If your objection is valid, we will stop processing your data. You also have the right not to be subject to automated decision-making or profiling.
Cookies
Google Analytics
Our website uses cookies from Google Analytics to track visitor behavior. Google may combine this data with other sources and use it for targeted ads.
Third-Party Cookies
If third-party software solutions use cookies, this will be stated in our privacy policy.
Changes to the Privacy Policy
We reserve the right to modify our privacy policy. The latest version will always be available on this page. If changes impact how we use your data, we will notify you by email.
Contact Details
Snooze Club
info@snooze-club.com